Salvos IDEAS Crowd

Salvos Connection Point ( A multi technology tool to combat loneliness)

by Fuchsia DeLange | 11 months ago | in Ideas In Motion
Incubator/Trial
Open Ideas/S1 - Sep-Nov 2019
UPDATE: 24.02.20
After a great pitch, the innovation team has decided to continue to support the idea into an incubator stage to develop a response to some questions raised by our Pitch Panel and to explore the potential of a social bond strategy to funding. The Idea Development grant would remain open to a future request for funding when a clear understanding of what is required has been proposed.
 
 
 
A National telephone line/ multi technology tool  for loneliness. 
 
  • To tackle a social epidemic
  • To inform government policy
  • To create faith communities
  • Transforming one life at a time
 
Did you know that loneliness is an epidemic that is being recognised by progressive governments including Denmark, New Zealand and the Uk. Theresa May former British Prime minister appointed a world first minister for loneliness in January 2018. 
 
Did you know that feelings of loneliness are high risk factors for early death and rank among high risk factors such as high blood pressure, obesity, alcoholism and smoking more than half a packet a day. It has also been linked to increased risk of stroke, alzheimers and heart disease. 
 
This line/platform can be for a chat or prayer, for encouragement or information on TSA services or programs, referrals to community initiatives and programs.It can be fluid and connect people to some of the other innovative ideas proposed. We can meet people where they are in life. With a trained and dedicated volunteer team. We have the infrastructure and expertise to make this a reality now. 
 
In my role as with many in TSA, I speak to people, many disadvantaged, marginalised, struggling with social, financial, physical, mental and emotional issues. I very rarely can solve their hardships but I always find that listening is a gift that heals in ways that are too numerous to list.
 
I was speaking to a drought affected farmer who runs cattle on her farm alone. She was referred to me by a rural Chaplain. She needed more than I could give her. At the end of the call she said. “ Thank you so much, just speaking to you today has been a gift, I am so alone it consumes me. I look forward to speaking with you again”.
 
Another example was when speaking with a young single mother with two children with disabilities. She disclosed that she has social anxiety and finds it hard to leave the house. After some time speaking it came to light that despite her social anxiety and lack of support loneliness leads her to seek programs and organisations that can assist her and her children. I heard possibility and I told her of my experience of walking in to a church for the first time and how now I have a family and community I never thought possible. She sounded excited and decided she would research churches in her area. She was so grateful for our chat and I felt a shift in her. 
 
This man has never left my heart, he was a client of Salvo Care Line. He was blind and lived alone after his wife had passed many years before. He was previously able to walk with a cane to the end of the street to speak with his neighbour every afternoon until his eyesight completely went. His daughter came every month to drop off groceries. She was very high up in her company he would proudly proclaim. He had worked out how to do things without his sight and would tell me how he could see flashes of light that helped him discern some things from others. He only ever wanted a chat and to sing me a song he use to sing his wife. It made his day to do this.
 
We so often want people to connect by coming to our churches or programs but these three people are examples of why we need to be accessible remotely to those who cannot come to us but still need support and connection.
 
To ensure that this platform is accessible to all from Gen z to our Baby boomers, to those with disabilities, mental health, English as a second language or no English at all. This platform can be telephone, instant messaging, email, whatever future technology that is created.
 This article was just shared with me! 
 

What department are you from?

 

 Salvo Assessment Line / Doorways/Social

Previously Salvos Care Line as an employee and a volunteer

Who is your target market?

 

Everyone who is lonely or isolated, could be National or International. Infinite possibilities.

 

edited on Feb 23, 2020 by Neri Morris
Fuchsia DeLange

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Elizabeth Bland 11 months ago

Thanks for the idea Fuchsia, a really important issue to put up! Looking forward to seeing how your idea develops.

Users tagged:

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Fuchsia DeLange 11 months ago

Thank you Elizabeth, I have so many thoughts and ideas about this and passion, can't forget that....

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Sushma Doddala 11 months ago

Great initiative! Keep it up

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Fuchsia DeLange 11 months ago

Thank you!!

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Anna-Louise Brumpton 11 months ago

Of course i love this idea because it may be a way for our farmers who are isolated and suffering more than anyone knows, to have someone to debrief to.

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Paul de Lange 11 months ago

Love your idea. Great work.

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Fuchsia DeLange 11 months ago

Thank you!

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Elle Smith 11 months ago

I love this idea! You’re right sometimes the greatest thing you can offer is just to be there to listen to their worries and troubles so that they feel heard and acknowledged. I hope everyone gets behind this idea !

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Fuchsia DeLange 11 months ago

Thanks Elle! I can't see a better organisation to do it than TSA.

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Lorraine Hynes 11 months ago

Love this idea and totally agree. Love reading the stories and love that we get the opportunity to speak into others lives and just listen to what they are going through as well, and maybe speak a word of encouragement

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Fuchsia DeLange 11 months ago

Thank you It's a gift to serve those in need I agree.

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Teaghan East Abbott 11 months ago

What a beautiful person you are Fuchsia and what a great idea - all the best

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Fuchsia DeLange 11 months ago

:) Oh Thank you! It’s not me, I’m just a willing servant who wants to help make a difference. My drive goes beyond me and compels me to act. Xx

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Mellissa Smith 11 months ago

I think this is a great idea. Even small connections can make a huge difference in peoples lives. Thank you.

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Fuchsia DeLange 11 months ago

Thanks Mel, I know you see this in your work and previous roles in Community Service.

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Selena Scott 11 months ago

Fuchsia is an outstanding leader for innovation and change. This idea demonstrates forethought, compassion, consideration, and kindness to those most in need. This idea addresses the most basic of human needs and that is the need to not be alone, and to be connected. Rather than other services that address physical needs, this idea takes on the humanistic need for people to feel like someone is listening, acknowledging, helping, and caring for them. We live in a broken world, that does isolate people instead of loving them and embracing them. This causes depression, anxiety, loneliness, separation, and desperation. We are not just physical being, but spiritual and emotional. This addresses loneliness in a manner than can impact at the earliest opportunity, rather than the last ditch. It is incredibly easy to access by all and without the complication of queues, paperwork, interviews, referrals, booking, etc. All the things that prevent a service from being accessible have been removed making it front line ready. Outstanding - thank you Fuchsia. You are a guiding light to many.

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Fuchsia DeLange 11 months ago

Thank you Selena,

Wow I should have got your help to write my proposal. You are so right we need the help to be accessible. No wait lists or referrals and red tape. So many people say that they are tired of dealing with people that feel as if they are paid to care for them. This would be different, we would have the Army and it’s Love and compassion as driving force with people aligned to its values and mission to answer the calls of those lost souls. Thank you Selena

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Firuze Cerruto 11 months ago

Connection is the best gift we can give any person. The gift of connection is what makes us human and it is connection that allows us to have a relationship with God, our families, friends, colleagues and community. Take connection away and we are isolated, alone and fail to thrive. I have found in my line of work over the decade that loss of connection is a major contribution to many problems such as sustenance abuse, homeless, unemployment and poor mental health. The fantastic thing about The Salvation Army is that it offers connection to the community, a place you can go to and feel a sense of hope, understanding and welcome. This is how we change lives. When you look at rural communities and farmers, they have a lot of obstacles to connection and therefore, services and support. Their voices are not being heard either. With your idea Fuchsia, I really think we can bridge that gap and offer so much connection and human love. I really want to see your idea pull through because it will move mountains for so many people. You are amazing to do be doing this. God bless.

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Fuchsia DeLange 11 months ago

Thank You Firuze! You are so right. We can’t ignore this.

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Keith Livingstone 11 months ago

I love this idea.Very keen for it.It is what we are about.Hearts and minds.

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Fuchsia DeLange 11 months ago

Thanks Keith!!! We already do a great job at SAL of this but not being our purpose we need something that is. Appreciate your support.

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Belinda Atherton 11 months ago

Love your heart for people and passion to make a difference Fuchsia. Beautiful idea that so many could benefit from.

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Fuchsia DeLange 11 months ago

Thanks Belinda, I just wish I could talk about it to people without tearing up. Hehe

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Maggie Ingham 11 months ago

Fuchsia
The thought behind this is awesome. I know that you have a heart for helping people and would have put a lot of thought into this idea. It is one that I totally back and would love to see up and running. Loneliness is not just for those that we speak to everyday in our work but effects those who go home at night to empty home and night and have no one to discuss there day with. Just the though of knowing there would be someone to chat to. This could extend to also know about those in our communities that need to connect with people and us being able to be that connection with the phone.
Blessings to your idea its AWESOME

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Fuchsia DeLange 11 months ago

Thanks Maggie,
There are people who go home to a full house and still feel lonely. It does not discriminate and affects us all at some point in our lives. Thank you for supporting me. Means alot

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Mervyn Holland 11 months ago

Mature aged readers, do you remember when you were young ? did you know all the neighbors in your street?
I did a quick poll on this and those over 50 knew neighbors at least five to ten houses either side. Younger generations knew on two to five.
Now, those numbers have shrunk. Connection is decreasing.
Social isolation and loneliness are increasing at an alarming rate, and while there are groups seeking to address this, we should be a a rapidly growing need our Army in Australia should be aggressively addressing.
A quick search on Loneliness in Australia reveals some alarming realities:
More than one-fifth of Australians rarely or never feel they have someone to talk to or turn to for help, and more than one quarter feel lonely for at least three days every week, according to a comprehensive study of loneliness and wellbeing.
https://www.theguardian.com/australia-news/20...eone-to-talk-to

How many of us are lonely?
• One in four Australians reported feeling lonely each week, the 2018 Australian Loneliness Report revealed.
• One in two sometimes or always feel alone and 30 per cent of people say they don't belong to a friendship group, the report found.
• One in 10 Australians currently lack social support, a recent Relationships Australia study found.
• Earlier studies found that somewhere between 17 and 60 percent of Australians say they are lonely.
• Exact figures on loneliness and isolation can be hard to obtain, because respondents are sometimes reticent to name their loneliness due to stigma, says Dr Michelle Lim of Swinburne University, lead Australian Loneliness Report researcher and chair of the Australian Coalition to End Loneliness's scientific advisory committee.

What about a LONELINESS LINK LINE or something similar?
We already have national call centers, so why not add this function?

SALVO STORES - why not set up one small section called the LOUNGE FOR THE LONELY? Raise up more volunteers to sit and listen or even share a cuppa.
Among lonely people, form a group LONELY LINK UP at corps and centers.
Corps that have community gardens. could survey neighborhoods, find the lonely and get them into community, weeding, watering and welding new friendships.

Our capacity to meet this rapidly growing need is limited only by our willingness to explore and implement ministry solutions.

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Fuchsia DeLange 11 months ago

Thank you Mervyn,

Great statistics. Thank you. I love that ... yes we just need the willingness to explore this!!!! I’m happy to say I know my neighbours but so many don’t and even if they know them would they reach out to them?
Thank you

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Gina Woodhouse 11 months ago

ALL DONE

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Fuchsia DeLange 11 months ago

Thanks Gina!!!

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Natalie Croke 11 months ago

I love this idea, well done Fuch!

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Fuchsia DeLange 11 months ago

Thanks Nat!! I appreciate your vote. This is for all the lost souls out there. X

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Ruchica Gupta 11 months ago

Nice idea! Great initiative!

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Fuchsia DeLange 11 months ago

Thanks Rushica, not everyone has an amazing community like we do!

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Tracie Konc 11 months ago

Great idea Fuschia

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Fuchsia DeLange 11 months ago

Thanks Tracie!!

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Swaroop Babu 11 months ago

Great idea Fuschia. We need more selfless people like you I'm the planet.

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Fuchsia DeLange 11 months ago

Thank you you are too kind. My drive comes from God. Thank you for voting I appreciate it.

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Rahul Bhatia 11 months ago

Grea idea !!! I would say people need support to fight against the evils of lonliness.

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Fuchsia DeLange 11 months ago

True, Thank you Rahul. Loneliness makes us feel separation. We are never alone. I’d love everyone to know that.

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Sunil Philip 11 months ago

Great initiative

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Fuchsia DeLange 11 months ago

Thank you!!

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Michael Ekmekjian 11 months ago

Great idea & best of luck with it!!

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Fuchsia DeLange 11 months ago

Thank you!!

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Chris Bernasconi 11 months ago

I am so proud of you Fuchsia..
This is a brilliant idea and it is through love, listening and kindness that the world becomes a better place xxx

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Fuchsia DeLange 11 months ago

Oh wow so true!!! Thank you for your support and beautiful words... overfilled with joy reading them.

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Marg lupton 11 months ago

Excellent Fuchsia. Love your work!

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Fuchsia DeLange 11 months ago

Thank you Margaret! Maybe one day you will be editing a news story about this.

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Heather Craven 11 months ago

Many of the calls I took when I was a telephone counsellor for the Salvo Care Line related to people’s loneliness. There were people who were isolated who would call regularly just to touch base with someone- it would be great to have a new platform/s to address this need. I wish you every success with this venture.

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Fuchsia DeLange 11 months ago

Thank you so much. Wasn’t SCL just the most beautiful program to work in and for!

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Lesley Chow 11 months ago

I was a Volunteer Salvo Counsellor a few years back and recieved countless phone calls of lonely people . This is a great initiative and hopefully there will be a Multi-Cultural area for people who has limited or Non-English background as well.

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Fuchsia DeLange 11 months ago

Hi Lesley,

Yes that is definitely a priority to make it as accessible to all as possible. Thank you!

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Jackie Schatz 11 months ago

Hi Fuchsia,

I really like your idea of a multimedia support for loneliness. I especially like it as loneliness is ubiquitous and there is no stigma of a diagnosis and perhaps less shame in declaring loneliness. You can count on my support.

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Fuchsia DeLange 11 months ago

Thank you Jackie, well said. You are so right. Thank you for your support!!!

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Zoe Marriott 11 months ago

I have been part of Doorways as a Caseworker for only a few months. In my experience so far there are many community members experiencing substance addiction challenges and often when I ask them if they can identify why they use on a daily basis, majority of the time they say it is because they are alone in this world. There seems to be a connection between loneliness and substance addiction challenges, I have enrolled into a post-graduate course specifically in addiction next year to understand more, but the feeling of being alone in this world comes up often and it is heart breaking.

I know you have always been passionate about this issue Fuchsia, loneliness is becoming a social crisis and its important for us to be aware of this large community issue so we all take extra time to listen with our hearts and take more time to encourage and reach out to those around us. You are right when you say listening with our heart is so important, it is a precious gift we can choose to give others freely.

Zoe Marriott

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Fuchsia DeLange 11 months ago

Thanks Zoe, I’ve been reading up on the correlations myself. It’s insidious . Thank you for your validation and good luck with your further studies. Maybe you could share them when I see you next.

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Neri Morris 11 months ago

Status label added: RDL

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Peter Kost 10 months ago

I love this and it has my full support.
Being a Lifeline Crisis Support Volunteer, I often assist MANY callers battling with loneliness and isolation. There is an immediate need to combat this social issue

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Peter Kost 10 months ago

did my comment post?

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Neri Morris 10 months ago

Status label added: Open Ideas/S1 - Sep-Nov 2019

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Neri Morris 8 months ago

Status label added: Incubator/Trial

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Neri Morris 7 months ago

Status label removed: RDL

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