Salvos IDEAS Crowd

Find Help Now

by Innovation Team | Aug 21, 2019 | in Ideas In Motion
Open Ideas/S1 - Sep-Nov 2019
In Trial

Update: 08.07.20

Testing will be completed soon. Launch plan to be created and rolled out.

UPDATE: 24.02.20

Ready to commence front line trial before rollout. If you would like to be part of the trial team please contact Elizabeth Bland at


ALL the Help services across the country easily found on your phone.

Find Help Now is an app and web solution to enable people to find help from professional services and Salvation Army services across Australia. It enables you to search for services under key headings of need (Homelessness, Mental health, etc) and provides services based on nearest to you or postcode.

It provides a simple 'cart' where services can be loaded and sent to the person who is in need via text, email, etc.

It is designed for everyone. Those on the front line meeting people in need and to empower people in need to find help themselves.

This innovation has been in development for 18 months is now entering its test phase, and will be ready for frontline engagement by November. Please let us know any comments regarding the idea and let us know if you would use it by giving us a vote of thumbs up!

What department are you from?


EPMO - Innovation

Who is your target market?


Australians in need and those who are assisting people in need find assistance.

Tagged users
edited on Jul 8, 2020 by Neri Morris
Innovation Team

Attach files


michael schreck Aug 30, 2019

This sounds like a much needed digital solution for people in need. How do those that really need this service find out about it?


Neri Morris Sep 6, 2019

Sounds like a great idea - a great alternative to having to search through hundreds of different online directories.


Jason Poutawa Sep 12, 2019

Take a look at Ask Izzy -
It's not an app but I believe it does most of what this idea is hoping to achieve.


Amanda Whittaker Sep 13, 2019

Love this idea ! It would be so helpful for the community and those who are helping them find help


Nina Conquest Sep 26, 2019

This is a great Idea! What if the app also had other language options? This would make accessing service information possible for even more Australians, as well as setting the app apart from other similar platforms like Ask Izzy!


Marc Allison Oct 16, 2019

Great idea!

It's another way of leveraging the network effects of the 1 million people we serve every year.

If this is to work with my idea, "Contact details of local TSA expressions on a postcard for donors" then the QR code should link to your app.


Neri Morris Nov 18, 2019

Status label added: Incubator/Trial


Neri Morris 11 months ago

Status label added: Open Ideas/S1 - Sep-Nov 2019


Nigel Poke 6 months ago

Isn't this what CrisServices was meant to be? Though it would be fantastic as an app.


Ciska Burrie 6 months ago

Keen to understand how this will be better/different to 'Ask Izzy' where TSA services are already listed alongside other orgs.


Neri Morris 3 weeks ago

Status label added: In Trial